Shipping policy
Shipping Policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order safely and on time. Please read our shipping policy below.
Order Processing
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All orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Once your order is shipped, you will receive a confirmation message with tracking details (if available).
Delivery Time
Estimated delivery times may vary depending on your location:
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Major Cities: 2–4 business days
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Other Cities & Remote Areas: 3–7 business days
Please note that delivery times are estimates and may be affected by weather conditions, public holidays, or courier delays.
Shipping Charges
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Shipping charges are displayed during checkout.
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Free shipping may be available on selected products or promotional campaigns.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) in eligible areas across Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.
Order Tracking
Once your order has been dispatched, you will receive tracking information so you can monitor the delivery status of your package.
Incorrect Address
Please ensure your shipping address and contact number are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect information.
Failed Delivery
If the courier is unable to deliver your order after multiple attempts, the package may be returned to us. Additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact our customer support within 24 hours of receiving your package. Include your order number and clear photos of the package and product for a quicker resolution.
Contact Us
If you have any questions regarding shipping or your order, feel free to contact our customer support team. We are always happy to assist you.